Why It’s Important to Measure Twice and Cut Once

Having a Good Plan is the Best Way to Avoid Mistakes

The importance of planning became evident this morning while working on a project at home. I mis-figured and cut two boards the wrong length. Fortunately, the cut was too long rather than too short. The boards were salvageable, it just wasted a couple of 3” pieces.

My wife had been wanting some chickens and the opportunity came up a few weeks back. My sister had more chickens than she needed as well as a small (3’ x 6’) chicken pen/coop that she didn’t need.

The goal or purpose of chickens is to have fresh eggs as well as reducing bugs. (Also, my wife loves hearing a rooster crow.) We can’t let the chickens out because the dog and them wouldn’t get along. If we leave them in one location for more than a few days, there won’t be any grass left in that spot.

It’s up to me to find a solution…

The best solution is a mobile pen that can moved around, otherwise known as a “chicken tractor”. The difference between our pen and a “chicken tractor” is the ease of portability. Our pen needs some wheels.

My problem solving/builder brain kicked in.

The pen is two separate units attached together which allows it to flex in the middle when moved. The more flexing done when moved, the weaker the attachment of the two sections will get. Okay, this means we need a frame that will prevent this from happening.

The next thing is wheels. We need to keep the pen down tight to the ground so that snakes can’t get in and get the eggs but make it so it can be rolled when it needs moved. They need to be able to be raised and lowered.

Back to the plan and minimizing mistakes.

An important part of a plan is knowing the cost upfront. Most ready to go chicken tractors of a comparable size are between $350 to $500. So, one question a plan can provide, “Can I modify the one we have so that it will do what we need for less money?”

I found a 2x4x16’ rough cedar board in the shop, left over from a project, that will work for the frame. I’ve got an old push lawn mower that doesn’t work… it has adjustable wheels. I think those will work. I have plenty of screws, etc. for fastening. So…zero cost for material.

Now comes the design and engineering phase.

I neglected to put any of my ideas into a drawing and this is where the mistake that I spoke about earlier happened. It was a simple mistake. One that was easily fixed but could have been avoided with a simple drawing. It was a miscalculation and dimensions on a plan would have shown this.

It doesn’t matter whether you’re modifying a chicken pen or building a multi-million-dollar building, both turn out better with a plan. The same is true for your life. The end result will be better having a plan and being intentional about implementing it.

The two boards that I cut too long because I didn’t have a plan on this little project was an easy fix. A new home or your life might not be so easy or inexpensive.

I will let you know how the finished project turns out!

What is “Business Clarity” and How Do You Find It?

A Lack of Knowledge and Inexperience Threatens Your Dreams

Once again, John was alone at the office late on a Saturday night working to get at least one more proposal done, before going home. He had promised four different customers their proposals this week. If all goes well, he’ll have this second one finished before midnight.

As John crunches numbers hoping he hasn’t forgotten anything, he asks himself, “Why am I doing this? I could go to work for somebody else and make more money and work less hours. This sure isn’t how I pictured it five years ago when I started the company.”

“I had no idea that running my own business would be this hard!”

John rubs his eyes and stretches his back and thinks, “I must be doing something wrong. When I was working for Gene at XYZ Construction he made things look easy. I wonder what he was doing different.”

John has been working like crazy all week long. Between production help not showing up, materials not being delivered on time, cost overruns and computer issues…projects are behind schedule, he’s losing money and even if he works tomorrow he’s going to have to disappoint at least one of the customers waiting on a proposal.

“How am I ever going to turn this around?”

When John finishes the proposal and looks at the clock, it says 12:40. It’s already Sunday he thinks and he still needs to proofread it, print it and sign it. Something has got to change! “I’ve been leaving home early and getting home late all week. I haven’t even spoken with my wife for days. I’m calling Gene Monday to see how he did things.”

First thing Monday morning John called Gene. After a few minutes of catching up, John asked Gene the question that he couldn’t quit thinking about. “Gene, I’ve been working day and night trying to keep up. When I worked for you it seemed like you had everything figured out. You weren’t stressed and when things didn’t work out as planned. Your customers understood what to expect with their projects and were happy when they were finished. What am I doing wrong?”

That’s the question that almost every business owner asks themselves.

“Know this,” Gene said, “When I started my business, I was just like you. I struggled to keep up, worked too many hours, neglected my family, was mad at myself for letting down my customers, my family and myself. I kept asking myself that same question. What am I doing wrong?”

“By the time you were working for me, I had figured some things out. It’s amazing what you can learn when going to the “school of hard knocks”. Keep in mind this is the most common process but isn’t the most effective.”

“What really turned my business around was when I found out about Solution Building’s, Blueprint for Building a Better Business.”

Think about how much easier and better a construction project goes when you have a plan. The same thing is true for a business. A plan gives you direction, keeps everyone involved working together and improves the odds for a successful outcome.

“John, if this is something you would be interested in, I would recommend starting with the, ‘Blueprint for Building a Better Proposal’. This is the most important and most neglected part of construction communication. If you’d like I would be happy to meet with you and go through the process and answer any questions.”

“If you know of any other construction companies that you think could use some help doing proposals share this information with them and they can meet with us too.”

“There’s a lot more to the ‘Blueprint for Building a Better Business’, but starting out, you should focus on the proposal system. After you get this part implemented, we can discuss which part of the business blueprint system would be best for you next.” After talking with Gene, John thought, “I’m sure glad I made this call. For the first time in a long time I feel like there might be a light at the end of the tunnel that wasn’t an oncoming train.”

Focus is Hard When There’s No Revenue

How to Determine When to Stop or Keep Going

What the heck am I supposed to be doing? Should I quit spending time trying to develop a coaching/consulting business? When there’s no revenue generated from it, the time spent working on it, takes time away from the current revenue generating construction.

I knew from researching, that it would take some time to develop this new business. I’ve been posting a weekly solution every week for almost four and a half years, that’s over 230 posts. During that time, I have attracted less than forty subscribers. Not to mention there is almost no interaction with the few subscribers that I have.

This raises questions. Is the content relative to our target audience? Maybe the low connection is a lack of writing ability? I started as a builder after all. Maybe it’s just a matter of how busy and overwhelmed everyone is? Maybe this isn’t the best format to reach them?

Uncertainty results in inaction.

I’ve always been a cautious person. I tend to overthink and analyze things to death. This process often leads to slow or no action. As I have considered whether to continue with the coaching/consulting, I’ve come to some conclusion. This was reached in part thanks to my wonderful Kingdom Builders Mastermind group and Andy Andrews book, The Travelers Gift, The Seven Decisions for Personal Success.

I include these seven decisions as part of my daily routine. After reviewing the input from the mastermind group, I realized these Seven Decisions paralleled the groups input and what I already knew.

Here are those Seven Decisions and how they pertain to this decision:

The Responsible Decision

My success or failure is up to me. Where I am is no one’s fault but mine. Where I end up is no one’s fault but mine. I have control over what I will do and how I will move forward. My past cannot be changed. My future is my responsibility. The buck stops here.

The Certain Decision

This is a tough one for me. I have spent too much time second guessing myself. My lack of certainty makes moving forward hard. How do I know if this is the right thing to do? I know this, because God has given me the knowledge of the need, the skills and experience to help others find solutions and a passionate heart for this task. I have a decided heart.

The Compassionate Decision

Forgiveness has never been much of a problem for me, as it relates to others. I forgive easily which often results in people taking advantage of me. Where forgiveness is an issue…is forgiving myself. I get stuck in the rut of replaying all my mistakes, failures or lack of achievements. I can’t let my past dictate my future. I will greet each day with a forgiving spirt. I will forgive myself.

The Guided Decision

When wondering what to do I seek direction from God and His Word, my friends and family, books, podcasts, blogs, etc. I’m constantly searching for wisdom. Too much of the time I’m seeking wisdom and not putting it into action. I’m looking forward to honest feedback from the mastermind group. I will seek wisdom.

The Joyful Decision

My attitude is a choice. How I respond or react to a situation is a choice. These choices affect my outlook. I can approach things with a discouraged, depressed, ungrateful heart. Or I can remind myself how fortunate and blessed I am to have been given the insight and skills needed to lead others in way to build better businesses, construction projects and lives. I will choose to be happy.

The Active Decision

Action is out of character for me. Concern that something done wrong will cause problems, leads to inaction. This inaction leads to nothing being done. Nothing being done helps no one. God is waiting for me to do something. Slow decisions lead to failure. Fear of failure keeps me from action. Just because a decision is made doesn’t mean it’s permanent. Failure only exists for the person who quits. I will not quit. I am a person of action.

The Persistent Decision

Not quitting or giving up is the cornerstone to these decisions. It is the one decision, if removed, causes the whole thing to crumble. Many times, I’m tempted to quit. By persisting, my outcome, my success, is assured. In Jeremiah, God says, “I have good plans for you, not plans to hurt you. I will give you hope and a good future.” Failure only happens if I quit…I will not quit. I will persist without exception.

After running my coaching/consulting question through the filter of these Seven Decisions, I’ve determined that I will keep going.

What exactly this will turn out to be, remains to be seen. I want to know now, exactly what it’s is going to be, down to the smallest detail. I need to shift my focus from so far out, to the first next step. Writing this week’s solution is that first next step. We’ll give some thought to how to reach out to those who would benefit from our help in finding their solutions and take the first next step.

The New Website Is Here, The New Website Is Here

“Things Are Going to Start Happening to Me Now”

Just like Navin R. Johnson in the movie, The Jerk, we all want to be somebody. Being somebody is more than just having your name in print in the new phone book…

or having a new website.

This doesn’t mean that we shouldn’t be excited about the newly rebuilt Solution Building website…because we are! It’s been a long process but totally worth it. Thanks Stacey with Custom Internet Services, for another fantastic job. This site is every bit as good as the Timber Creek Construction site.

Like Navin, we all start out wanting something but aren’t sure what it is or where we’ll find it. Navin’s search is filled with up and downs, successes and failures. He could have avoided some of his heartache if he’d only had access to a website where someone was sharing what they had learned from similar experiences.

Struggles are a part of life but can be reduced if we’ll some get help.

My hope for this new Solution Building website is twofold. First it is to help prevent construction companies who are struggling with a lack of business knowledge and understanding from becoming overwhelmed and unprofitable. Second is to help their customers avoid disappointment and frustration by knowing what to expect from the construction process.

We will do this by providing businesses with systems and training to make them more efficient and profitable while educating customers in what to expect through the entire construction experience.

When construction companies have the tools they need and customers know what to expect, both can achieve their dreams.

The first tool that we’re offering is the Blueprint for Building a Better Proposal. This tool consists of templates, samples and instructions on how to use the system. We are also offering a day long live workshop coming up on March 13th, where you will be given more in depth teaching and training.

You can find out more about this in these posts:

This is designed to help companies in the construction industry prepare consistent, clear accurate proposals for their customers. If you or someone you know would benefit from this Blueprint for Building a Better Proposal system, send them this link so that they can build better proposals.

What Should Be Included in A Contractor’s Communication

 

 

 

 

The Nuts and Bolts of a Construction Agreement

 

The last two weeks I wrote about how to prevent your construction project from falling apart and the high cost of no communication


In the first post I focused on –

  • The fact that bad construction experiences are way too common
  • The most frequent reasons that it happens
  • The number one reason it does


Last week’s emphasis was on –

  • The high cost of this bad communication
  • Reasons communication is avoided
  • The results that can be expected when it doesn’t


What can you, as the customer, do to avoid having a bad construction experience?


It’s not as difficult as it initially appears. It will require some time, effort and education. Reading this week’s solution is a good start.


Communication needs to be thorough and understandable. If it’s not, then it really isn’t communication. When considering a construction project, it is even more important because you have a lot at stake, i.e. time, money, finished project, etc.


Before you start your project, you should expect a written proposal. This proposal should include:

  • Information pertaining to customer and job – Customer’s name, project address, what the job is, who the proposal is going to.
  • What is going to be provided by the contractor – Labor, services, material, equipment, etc.

  • Scope of work – A written-out description of what the project is going to include, specific work to be done, dimensions, materials to be used, etc.
  • Price – Amount for each specific element of the project in addition to a total for the complete project.

  • Payment arrangement – When the payments will be made (at specific time intervals or at completion of specific portions of the project).
  • Project duration – The amount of time the project will take to do after starting.


Now you have the important pieces you need to make an informed decision about your project. You should be able to determine if you and your contractor are in agreement about what the project includes, the price to have it done and how long it will take. One piece of information that is still missing, is when will the project get started. This information will come in a contract after the proposal has been signed.


If your contractor is qualified to do your project, they should be busy doing other construction projects as well as preparing other proposals. This means they can’t realistically schedule your project until the proposal has been signed.

 

Then they can follow up the signed proposal with a contract. This contract should include:

  • Information pertaining to customer and job – Same as on the proposal including any additional pertinent legal information needed.
  • Reference to any additional documents – This could be drawings, specific information about materials used, requirements of the governing body, etc.
  • Construction funding – Pertinent banking information if money is being borrowed.
  • Property specifics – Location of boundaries and/or need for surveying.
  • Start time – The time for the project to be started and the duration.
  • Terms and conditions – More in-depth explanation of project specifications, expectations, requirements and permissions.

 

This amount of communication can lead to information overload, but don’t let it. If you don’t understand something, ask your contractor. If they’re unwilling or unable to satisfactorily explain it to you, this may be another indication that they aren’t the right fit for you.

 


This construction project is your dream don’t let it turn into a nightmare.

 

I’ve spent a lot of time on the communication reason construction projects fall apart. Next week we’ll look at the second half of the list.

  • Poor quality
  • Cluttered and unorganized job site
  • Left hanging part way through an unfinished project
  • Lack of scheduling or poor time management

 

Share your construction nightmares in the comments below.

One of the Biggest Issues in Business Is Over Promising

 

 

 

 

Why in the World Do We Do This and What Are We Going to Do About It?

 

 

I received a phone call from a gentleman asking about a problem he was having with a leaking metal roof on his shop building. As normal when confronted by a situation like this I began asking questions.

 


Early in the conversation I found out some important pieces of information. First, he thought he had called his contractor neighbor. Second, they live almost a hundred miles away. I pointed out the distance and unlikeliness of my coming that far to do a project.

 


This didn’t stop him from needing answers to questions.

 

 


As the conversation continued, he shared about his problem and I (being the solution seeking contractor that I am) continued to discuss his situation with him. Then I found myself looking for ideas to solve his problems, all the time thinking to myself, why are you doing this when you know he’s so far away and you’re already doing too much.


Near the end of the discussion, I agreed that if he would send me some pictures and a written description of what the problems were, I would give him an estimate…strictly from a consulting perspective of course.

 


You know you have too much to do. Why did you do that?

 


As we ended the conversation, I told him that I was busy and would get him something as quick as I could. He proceeded to tell me a story about several experiences he had with people in the construction industry that had made promises and then not kept them. He asked why this happens? I’ve asked myself this question many times.


The question of over promising is rampant. I know that in my business it raises its ugly head daily, whether it’s sub-contractors, suppliers, IT people, mechanics or my own schedule. I certainly believe that most of the situations of over promising that I experience are not done from a place of malice. That doesn’t change the fact that it’s still being done.


Why does over promising continue and what am I going to do about it?


 

Maybe this isn’t the right question. Andy Andrews says that “The quality of your answers is determined by the quality of your questions.” I’m thinking that maybe my question isn’t very good.

 

 


This is a big issue, as you can see from these previous posts.

Over Promising Is Easy When You Have A Servant’s Heart
5 Ways to Stop Over Promising and Under Delivering
How to Create Realistic Expectations for Customers – Part 1
Honesty Is the Best Policy – I Don’t Care How Hard It Is

 

 

I’m not going to stop looking for an answer to this question.

 

 

I Love the Challenge of a Good Remodeling Project

 

 

 

If It Was Easy, Anybody Could Do It

 

The challenge of a remodeling project is taking an existing building and turning it into something new while working within the buildings predetermined parameters. Otherwise just tear it down and start over.

 

The remodeling challenge isn’t for everybody.

 

Building new is simpler, it’s a less restrictive clean slate that requires less imagination. Where’s the fun in that?

 

On the other hand, new can be more cost effective than remodeling. This is one of the questions that needs answered early on. If remodeling is the decided-on plan, just be ready for the challenges.

 

The Lavallee remodeling project certainly fits the status of challenging.

 

This project starts with a home that was built in the late 1800s. It has previously gone through numerous remodels and additions. The amount of previous changes makes this project that much more challenging.

 

The project’s goals:

 

  • Increase the size of the master bedroom, add a new master bath and walk in closet.
  • Add a bathroom to the second floor.
  • Widen the narrow stairway to the second floor.
  • Increase headroom at the top of the stairs on the second floor.
  • Open wall between the kitchen and the dining room.
  • Lower the dining room floor height to match the kitchen.
  • Install new windows.
  • Change the exterior of the remodeled part to a low maintenance exterior finished insulation system (EFIS) system.

 

 

The challenges start even before the construction does:

 

  • Is remodeling the best option?
  • What is the project budget?
  • What is the project timeline?
  • Without a blueprint what will the floor plan be?
  • Where do the customer’s plan to live while the work is being done?

 

 

 

As this project gets underway there have been new challenges that have come up. They are hidden inside, behind or under something. Until things are opened up you won’t know what they are. As they do, we address them, find a solution and move forward.

 

A few of the challenges we’re dealt with while digging for the addition foundation:

 

  • Temporarily disconnecting and moving the air conditioning ductwork so the digging could happen.
  • Discovering a buried gas line, determining it was not in use and cutting it out of the way.
  • Finding some unused foundation pilings and determining a plan for dealing with them…final plan yet to be determined.
  • Reconnecting the ductwork so the customer has air conditioning in this upper 90-degree heat.

 

 

I will post more updates to this project as they happen. Check back regularly and watch as this phoenix rises from the ashes.

Being Careful to Not Get Stuck in a Rut

The Importance of Changing and Growing

There’s a saying, “A rut is a grave with both ends kicked out.”. Too often we get in a rut and don’t even realize where we are. We are plodding back and forth doing whatever it is, never looking up to see where we are or where we’re going. If we’re not careful the rut will get so deep that we’ll never get out.

On the other hand, changing things just for the sake of change, isn’t a good strategy either. Growing and changing is good if there is a plan. Starting out on a trip without a destination and a map usually doesn’t end well.  

Change can be scary; it might not work. We know our rut well and we like it. Doing it because “We’ve always done it this way.” Isn’t a very good plan for improvement. This kind of rut thinking doesn’t allow for growth and change.

Change costs time, effort and money…the question is, is the change worth it?

Things that need changed and are ignored have consequences, i.e. diapers, your car’s engine oil, furnace filters, tooth brushes and bad habits.

Change is a natural extension of growth. As our services have grown from construction at Timber Creek Construction to coaching and consulting at Solution Building there have been a lot of changes. Changing allows us to do what we do better. Early in the growth process things naturally do more changing.

An example of this kind of change is the recent changing of our Solution Building tag line and logo. We originally started out with “A Foundation for Business & Life”. This was beneath the logo which included an image of a block foundation holding up the words Solution Building. This isn’t something that was thrown together quickly. I had given it a lot of thought and was sure it was the right choice.

After being confronted three different times by people thinking we laid block foundations I decided we needed to make some changes.

After going back to the proverbial drawing board, we changed the tag line to “Helping you find solutions for building your dreams”. The logo changed from the block foundation to a detective’s magnifying glass. This seems to better explain what we do…not to mention I’m NOT getting asked to lay concrete blocks.

It’s important that your message is clear.

Another change that we are going to be implementing next week is the changing of our weekly solution schedule. Since we added the mid-week Sunday School (email) post we’ve noticed that it consistently gets more opens. This caused me to ask the why question. We have concluded that people would rather not spend their weekends reading posts (no matter how good they are 😉).

So, rather than staying stuck in the rut of Saturday and Wednesday posts, we’re going to make some schedule changes. We are going to move the Saturday post to Monday and the Wednesday post to Thursday. I’m anxious to see if this change will help the open rate grow. If not, we can always change again.

One thing that helps us serve better is feedback. Please give us any thoughts you have about day of the week preferences, construction topics or business questions in the comment section below.

What Does It Take to Be A Builder?

There’s So Much More to This Building Thing Than Just Construction

I regularly go back through my life plans, especially at this time of the year, reviewing and revising them as needed to build the best life. Just like a construction project needs reviewed and revised in different phases of the project. Whether a building or a life, this process shouldn’t stop once the initial construction is complete. It is an on-going process until the end.

It is amazing to me the correlations between building a business, a life or doing construction. Building terminology is used everywhere. As a part of my life plan review, I was going back through some Michael Hyatt’s Platform University training. One of the things that caught my attention were the words that were used. In the first two sentences of the instructions I found this; “…building your website…”, “…lay an important foundation….” and “…platform-building…”.

The use of this construction terminology is a great analogy with life building as is evident in the more than eighty times it’s used in Scripture. You can find some examples here. In Luke 6:48 (NCV) it says, “…everyone who comes to me and hears my words and obeys. That person is like a man building a house who dug deep and laid the foundation on rock. When the floods came, the water tried to wash the house away, but it could not shake it, because the house was built well.” This sounds like a pretty good plan for building a life to me.

If you have read more than a few “Weekly Solutions” posts, you will have noticed the connections with building in many of them. Here are just a few – Building the Life of Your Dreams, Building the Best Life, Means It’s Always Under Construction, The Importance of Intentionality for Building Your Dream Life and Building Your Business Is Critical to The Survival of the Business. This really is the underlying theme for Solution Building. The central purpose is to “help people find solutions for building their dream business and life through improved communication, better business systems, quality construction projects and life lessons.

Most importantly any kind of building, whether it’s a construction project, a life or a business, needs to start with a solid foundation. My foundation is my CORE VALUES built on the SOLID ROCK of Jesus. 1 Cor. 3:11

As we move forward into this new year, we will be sharing more specific examples and systems to help you build your dream business and life. If there are areas in your business or life where you need a solution, let me know in the comment section below.

Honesty Is the Best Policy – I Don’t Care How Hard It Is

How to Create Realistic Expectations for Customers – Part 2

 

Last week we discussed the importance of communication to creating realistic expectations for customers. This week we will look at three more things that need to be addressed to provide customers with a WOW rather than a woops experience.

 

 

 

• Everything takes longer than you think

There’s a lot of information out there about this. It is a very common problem. The planning fallacy gives some explanation, but I think it is more than this. I think many of us have a desire to help others and in an effort to fulfill expectations we over promise, which leads to under delivery. Especially when doing a construction project with all the pieces that have to fit together. Many of these things are out of my control which makes planning and scheduling more difficult. In an article by Emily Guy Birken she tells of a contractor friend who has come up with “a formula for figuring out a more realistic time frame: Double the number and go to the next unit of time for your estimate. For instance, if you believe your kitchen renovation will take two weeks, according to my friend, it will actually take four months.” This seems a little extreme, but I know everything takes longer than expected.

Solution – There are formulas and systems for determining an accurate amount of time needed to do the work. It will take some experimenting to get a realistic projection for the time to do a project. (Even if it is as extreme as the example above.) Be open and honest with yourself and your customer. It would be better to tell them the longer time in the beginning. This goes for the designing and pricing stages as well. Remember that most generally customers aren’t as familiar with the construction process as contractors, and this makes the realistic time gap even wider.

 

 

• Saying yes to too many things

There are so many things that I want to do. So many great wonderful important things. With all these things drawing us to them with overpowering magnetic force we get stuck and can’t move fast enough or far enough to get away from the pull. Mistake #2 of Michael Hyatt’s blog post “The 10 Biggest Mistakes People Make in Setting Goals” is creating too many goals. He quotes the old Chinese proverb, “Man who chases two rabbits catches neither”. I think chasing too many rabbits is what causes us to us to get lost on rabbit trails.

 

Solution – This solution is simple…say NO. This will be the hardest one to do. Those of us that want to help others struggle with this a lot. In 2014 we did the “Best Yes” study by Lysa Terkhurst at church. She said “Whenever you say yes to something, there is less of you for something else. Make sure your yes is worth the less.” We have to find our specific purpose. Then we have to focus on that. We have to be honest with ourselves so that we can create realistic expectations for customers.

 

 

• Details are worth the wait


Another thing that takes time is craftsmanship. I’ve heard people use the saying, “we’re not building a piano” when trying to move a project forward faster. This may have been true, but I believe we should give the same level of intentional care to building someone’s dream as to building a piano. People have different levels of expected quality. Being a recovering perfectionist, I ‘m going to naturally move toward that. Others may not be expecting that level of quality.

 

Solution – Each customer’s expectations need to be determined early in the process so that the length of time can be determined and communicated. This is one of the hardest to determine. Often, they don’t even know what makes one thing quality and another not. It takes time to build a piano or a dream and we need to help them determine what quality of dream they want to build.

 

 

It’s hard to tell people things they don’t want to hear. That a project is going to take longer than they expected is one of those things. Communicate with them. Be honest about the time needed. Say NO if it doesn’t fit your purpose. Quality takes time.

 

If we aren’t honest with ourselves and others then we are creating unrealistic expectations for everyone involved.

Feel free to share examples of unrealistic expectations in the comments below.