What is “Construction Clarity” and How Do I Find It?

Lack of Understanding is a Sure Way to Ruin a Construction Dream

It was Saturday morning and Jane was cutting some cloth for the dress she was making for her niece, when there was a knock at the door. She was surprised to find her friend and neighbor Connie when she answered it.

Connie said, “I was just out for a walk and thought I would stop by to see how things were going.” Jane had just made a pot of coffee, so she invited Connie in for a cup and a visit.

She offered Connie a chair at the table as she moved the material out of the way. As she brought the coffee to the table she said, “I sure wish I had a better place to do my sewing. The way it is now, I do my measuring, cutting and pinning here at the dining table. Then I carry it all downstairs to the sewing machine.”

“It sure would be nice if I had a separate room here on the main floor where I could do it all. For years I’ve dreamed of having a sewing room added onto the house. I just don’t have a clue where to even start. Hey, you had a room added on a few years ago, maybe I should get your contactor’s info and check into it?”

“Oh”, Connie said, “I don’t know if having a room built on is such a good idea. That construction project was the worst experience of my life!”

“What do you mean,” asked Jane. “Like you”, said Connie, “We had this dream project in mind…it turned out to be a nightmare. We had no idea what we were getting ourselves into. The contractor we hired was the brother-in-law of someone my husband works with. I just wish we’d never done it.”

“What happened that made it so bad?”, Jane asked. Then Connie started in, “You name it, if it could go wrong, it did. We were excited when we first met with the contractor and discussed our ideas. We had this vision of our beautiful new master bathroom. Shortly after that the problems began.”

“It started with waiting and waiting to get a price. Then the price we got was a simple few sentence description with a price and it seemed kind of high. My husband I talked it over, we really want this new bathroom, so we decided to go ahead. Then the real problems started.”

“There was little to no communication from the contractor, we never knew when or if he was going to be there working. We never knew what we were being billed for. He would ask us questions using terminology that we didn’t understand. There were tools and construction material scattered everywhere throughout the project. Sometimes he was gone for weeks and nothing was done. His last bill pushed the project over our planned budget by 30%”, he said “it was the additional work we had him do.”

“The worst part of the whole thing…the finished project wasn’t anything like what our dream had been.

Jane sat there for a few minutes with a puzzled look on her face. Then she looked up at Connie, “Wow, I never knew. Maybe you’re right. Maybe my sewing situation as it is, isn’t so bad after all.”

A few days later Jane went to a book club meeting at Lucy’s house. When she pulled up in the drive, she noticed the new addition to Lucy’s house. Jane immediately started feeling bad about what Lucy had to go through.

After Lucy invited her in, Jane said, “I’m sorry that you had to go through this terrible construction ordeal.” Lucy asked her what she was talking about. Jane replied, “I was visiting with a neighbor Saturday and she told me how terrible construction projects are.”

With a puzzled look on her face Lucy said,

“I’m not sure what hers was like, but this has been the best experience of my life!”

“It’s like watching my dream turn into reality. Would you like to see it?”, Lucy asked. “Sure,” said Jane. They went into the addition and Jane was amazed. From the outside she assumed it was finished, inside she could see that it wasn’t.

Jane asked, “I assume the construction crew has taken a break between processes and haven’t been here for a while?” “Why would you assume that?”, asked Lucy. Because, Jane said, “According to Connie, builder’s leave everything scattered around, and everything is clean and organized here.” Lucy said, “No, the crew was here today, and they’ll be back again tomorrow. It’s been like this every day.”

Now Jane was really confused. What was the difference between these two projects? Maybe this one would still turn out to be a bad experience before it’s finished.

“Who’s doing your project?”, asked Jane. Lucy answered, “Gene with XYZ Construction. He’s been great to work with.” Then Jane had an idea and thinking out loud, “I’ve been thinking about adding on a sewing room. Would you be willing to visit with me more about Gene and your project?”

“Sure”, answered Lucy, “They’re scheduled to be done in a few weeks. Let’s set a date and we can meet here. That will give you a chance to see the finished project.”

Jane was looking forward to meeting with Lucy and finding out more about Gene and XYZ Construction.

Here is the Million Dollar Question

What if There Was a Way to Combine DIY and Professional Construction?

The question is probably more like a billion dollar one. The DIY industry is booming. It’s everywhere we look, TV commercials, internet ads, home improvement programs and online videos. There’s simply a level of pride that goes with doing things ourselves.

Why is the DIY industry so popular and prevalent?

That would be because the construction industry has let too many people down through a whole list of things. These problems certainly are good reasons to consider a DIY project. Here are a few other reasons you might think about doing your own construction project.

Price – is the number one reason for doing your own projects or being your own general contractor. Construction is expensive and the cost of professionals and general contractor’s markups are dollars saved.  

The important thing to consider is…

What are the dollars saved costing you?

As a professional I have witnessed too many DIY projects that have gone badly. The experience factor goes a long way to avoid problems. Depending on where you’re located, some construction actions require licensed professionals to do them. You probably wouldn’t stitch up your own gaping wound or represent yourself in court. Not that both haven’t been done, but they come with a risk. The cost of your time spent doing this rather than that, doing things over, unsolved problems or project disasters can be expensive.

The value of a professional often exceeds the cost.

Control – is another important issue that customers face. The construction industry has one of the worst satisfaction ratings. The only one ranked worse is the used car business. In too many cases customers have felt out of control. This makes it understandable why you would prefer to not deal with contractors. There is a comfort that comes from being in control of the project even with little or no experience.

Sense of accomplishment – is one of the best feelings that we experience. This feeling is especially connected with seeing a physical achievement. Stepping back and looking at something we built is satisfying. These are legitimate reasons you might consider doing your own construction project.

What if there was a way to do your own project while having access to professional experience, knowledge, and connections?

Wouldn’t this be great. This would be a win – win. If there was such a plan out there. What would something like this even look like? What would it include?

You might say, “There’s already services out there for connecting me with construction services. I can contact Angie’s List or Home Advisor.” The problem with these services is, the list of companies and individuals they provide to you, pays to be on the list. I know because they’re calling me regularly wanting me to pay dues and join. This isn’t the most reliable resource.

I’m considering something that would be more detailed and customizable. A service that would fit your individual needs. A mix of educating, advising, consulting. Something that would allow you to have your questions for your project answered.

This would allow you to “do it yourself” with the benefit of professional guidance.

As we research this service, we need your help. Give us your thoughts by taking this short survey or leaving comments below.

There Are a Lot of Construction Questions to Be Answered

Cartoon man looking up at large question mark




So, Let’s Move on to the Next Ones on the List


I’ve answered 11 of the 21 questions asked by the scouts. The first eleven were answered in two separate posts, what are the best construction questions and construction questions about the physical process. Let’s see if I can squeeze the final ten in this post.

We’ll start with questions about types of construction.


Do you do more commercial or residential work?

I do more residential than commercial but do both. Commercial tends to be less relational than residential. I’ve always felt like the relationship between the customer and contractor is more than only a business transaction. In order to serve the customer well I need to get to know them. This only happens if a relationship is built. Commercial projects normally are more transactional.

Do you do more renovations or new building projects?

I do mostly renovations and remodeling projects. New construction is less challenging than remodeling. New construction has less restraints than renovations do. It takes more out of the box thinking to take an already existing structure and change it into something different. I love the challenge of finding a solution to these projects.

Do you build specially for earthquakes?

No. In this part of the country this hasn’t even been a part of the discussion up until recently. It still isn’t a big issue for local construction projects. If buildings are built up to the current building codes for our area, past tremors won’t be any reason to change this. Our focus should be on high winds and tornados.

How many permits do you need to build a new house?

This depends on where the building project is located, some places don’t require any. Normally there is at least one “building permit” for each project. There are also different permits for different areas of the project, i.e. plumbing, electrical, HVAC, etc. that are sometimes required. All permitting is determined by the local jurisdiction, so it is important to find out what the regulations are for the location where you plan to build before you start.

Have you ever built a tiny house?

Your definition of a “tiny house” will depend on how I answer this question. I have built three very tiny houses. None of these were built for living in, not that someone couldn’t have. The three tiny houses were built for playhouses but were more than a normal playhouse. All of them were built with the same construction as a full-size house…just smaller…a lot smaller.

Okay, I was kidding myself when I thought I could get all ten answered this week.

There are still five more questions. I will answer the last five next week. The remaining questions are about my education and my experience.

Those young people asked a lot of questions.

What Are the Best Construction Questions?

Neon question mark written in the dark



The Ones That Are Actually Asked



Last week I shared the list of questions asked by a group of Scouts. This week I’ll begin to answer them.

As I pointed out last week, due to the number of questions I’m going to divide them into different topics to keep the posts from getting too long. This week I’ll start by answering some basic construction questions. Keep in mind that asking and answering questions is communication and communication is a two-way process. This means that before I can answer questions fully and accurately, I need some questions answered.


How much does building a new house cost?

This is the most common first question. It only makes sense; cost is a critical part of deciding whether to build. It’s also one of the most difficult to answer, especially when asked without any specifics.

Here are some of the questions that need answered to determine a price:

  • Where will it be located? – location effects things like utilities, sewer, lot preparation, zoning, permitting, etc.
  • How big? – more square feet costs more.
  • How many levels? – stacked is typically less expensive per square foot.
  • Type of foundation? – slab, crawl space or basement.
  • How high are the ceilings? – higher is more expensive.
  • What style of roof? – more complicated costs more.
  • How many windows? – more windows cost more.
  • Quality of materials and finishes? – there’s a wide variation in quality which translates into a wide variety of price, i.e. cabinets, countertops, flooring, light fixtures, plumbing fixtures, etc.


This is some of the things that need to be determined before getting an accurate price.

As a vague answer to a vague question, in the middle part of the US where we do construction, you can figure an average home to cost $110.00 to $150.00 per square foot of living space.


How long does it take to build a new house?

The answer to this question will be directly connected to the answers of the last question. Size, design, level of finish, etc. will all effect the length of time to build a new house. An average 2000 square foot home will take 6 – 9 months.



How much wood does a new house take?

Once again, the answer is going to depend on specifics of the house. Let’s just answer the question using the average 2000 square foot house that we have been using. Let’s assume that it’s going to have wood floor joists, sub-floor, wall studs, wall boxing, ceiling joists, rafters, roof sheathing, siding, windows, doors, cabinets, etc. All these things combined will be around 40 pounds per square foot. That means the wood used in a 2000 square foot house will weigh around 80,000 pounds, or 40 tons.


How much steel goes into a house?

There are some cases where houses are framed using steel, but typically that’s not very common. There are some steel things commonly used, like nails, screws, joist hangers, reinforcing steel in concrete, etc. Sometimes steel beams and posts are used for supporting heavier loads and wider spans. In a typical wood framed house, it takes around 10 pounds of steel reinforcing, fasteners and misc. per square foot to build. This means that our 2000 square foot wood framed home would have around 20,000 pounds or 10 tons.


Next week we’ll answer questions about the construction process. If you have any construction questions you would like answered, asked them in the comments below.



Lack of Quality, Honesty and Integrity






The Remainder of the Construction Complaint List



This is the fourth and final post in this series of building solutions on how to avoid construction project nightmares. Previously I wrote about the most common reasons construction projects fall apart. The next two posts dealt with the high cost of poor communication and what contractor communication should include. This week we’ll focus on the character portion of the list.

We’ve all have had experiences where things didn’t turn out like we had envisioned. This is true in everything, especially construction. Lower standards have become accepted and normal.

The low bar of expectation has become the construction industry standard.

I believe this to be attributed mainly to the focus on price. We should be conscious of what things cost, but when it is the determining factor above everything else, something will give. Most likely that will be quality and service.


The second factor is that we’ve become a fast-paced drive-through people. We expect everything to be instantaneous. The cost for this lightning fast speed is the same as price…quality and service.

Raising the bar is simple really.

It starts with an awareness of how low the bar is. It has been moving down in small increments for years. It’s happened so slowly that most don’t even realize how low it is. Raising it up will be a slow process as well.

The remainder of the list of reasons construction projects fall apart is as follows:


  • Poor quality
  • Cluttered and unorganized job site
  • Left hanging part way through an unfinished project
  • Lack of scheduling or poor time management


Quality, honesty and integrity cover this part of the list. These are character issues. They are about choosing to give as much importance to someone else’s needs as I do my own.


Quality – is the degree to which something is produced correctly. It can be somewhat subjective, but the higher the bar is raised, the higher the quality standard becomes.

Honesty – is moral character that is trustworthy, loyal, fair and sincere. It is absent of lying, cheating and stealing. Thomas Jefferson is attributed with having said, “Honesty is the first chapter in the book of wisdom.”

Integrity – is adherence to strong moral and ethical principles and values. One has integrity to the extent that they act according to the values, beliefs and principles they claim to hold.

Poor quality and a disorganized job site are part of the physical construction skill set. These things are skills that should be taught through apprenticeship and mentoring.

The same is true for lack of scheduling and poor time management. These things can be taught. Learning and applying these skills is more difficult, in that they are more directly connected to specific personality traits.

Leaving a job hanging partially finished, however is strictly a moral issue and unacceptable, short of some life altering emergency.

The entire issue of construction projects falling apart is unnecessary and unacceptable.


It doesn’t have to be this way!


You can choose what you want, it’s up to you. Learn more, expect more. Raise the bar as high as you can reach.

What Should Be Included in A Contractor’s Communication





The Nuts and Bolts of a Construction Agreement


The last two weeks I wrote about how to prevent your construction project from falling apart and the high cost of no communication

In the first post I focused on –

  • The fact that bad construction experiences are way too common
  • The most frequent reasons that it happens
  • The number one reason it does

Last week’s emphasis was on –

  • The high cost of this bad communication
  • Reasons communication is avoided
  • The results that can be expected when it doesn’t

What can you, as the customer, do to avoid having a bad construction experience?

It’s not as difficult as it initially appears. It will require some time, effort and education. Reading this week’s solution is a good start.

Communication needs to be thorough and understandable. If it’s not, then it really isn’t communication. When considering a construction project, it is even more important because you have a lot at stake, i.e. time, money, finished project, etc.

Before you start your project, you should expect a written proposal. This proposal should include:

  • Information pertaining to customer and job – Customer’s name, project address, what the job is, who the proposal is going to.
  • What is going to be provided by the contractor – Labor, services, material, equipment, etc.

  • Scope of work – A written-out description of what the project is going to include, specific work to be done, dimensions, materials to be used, etc.
  • Price – Amount for each specific element of the project in addition to a total for the complete project.

  • Payment arrangement – When the payments will be made (at specific time intervals or at completion of specific portions of the project).
  • Project duration – The amount of time the project will take to do after starting.

Now you have the important pieces you need to make an informed decision about your project. You should be able to determine if you and your contractor are in agreement about what the project includes, the price to have it done and how long it will take. One piece of information that is still missing, is when will the project get started. This information will come in a contract after the proposal has been signed.

If your contractor is qualified to do your project, they should be busy doing other construction projects as well as preparing other proposals. This means they can’t realistically schedule your project until the proposal has been signed.


Then they can follow up the signed proposal with a contract. This contract should include:

  • Information pertaining to customer and job – Same as on the proposal including any additional pertinent legal information needed.
  • Reference to any additional documents – This could be drawings, specific information about materials used, requirements of the governing body, etc.
  • Construction funding – Pertinent banking information if money is being borrowed.
  • Property specifics – Location of boundaries and/or need for surveying.
  • Start time – The time for the project to be started and the duration.
  • Terms and conditions – More in-depth explanation of project specifications, expectations, requirements and permissions.


This amount of communication can lead to information overload, but don’t let it. If you don’t understand something, ask your contractor. If they’re unwilling or unable to satisfactorily explain it to you, this may be another indication that they aren’t the right fit for you.


This construction project is your dream don’t let it turn into a nightmare.


I’ve spent a lot of time on the communication reason construction projects fall apart. Next week we’ll look at the second half of the list.

  • Poor quality
  • Cluttered and unorganized job site
  • Left hanging part way through an unfinished project
  • Lack of scheduling or poor time management


Share your construction nightmares in the comments below.

There Is A High Cost to No Communication





The Best Way to Avoid This Is to Communicate


You probably guessed it already, this week’s topic is COMMUNICATION and the all too common lack of it. Because communication is such a big issue, I’ve written about more than any topic, including last week. In that post I wrote about the major reasons construction projects fall apart. Half of them are communication related.

This week we’ll look at those reasons, results and remedies for…

• Misunderstandings due to poor or no communication
• Being blindsided by cost overruns or hidden costs
• Completed projects not being what you wanted or expected
• Not understanding construction terminology


What is communication?

According to the Cambridge Dictionary, communication is:
…the exchange of information and the expression of feeling that can result in understanding

We all have our own perceptions and understanding of words, phrases and gestures. I presume I know what you mean, and you do the same thing. This happens with spouses, family and close friends, people we know as well as anyone. If it happens in these relationships, it only makes sense that it will be more likely with strangers.


Reasons people don’t communicate:


  • Takes time – People now expect things instantaneously. We have high speed internet at the tips of our fingers. Photos are developed the moment they’re taken and can be printed instantly via a wireless connection to a printer. We don’t have time to read through a multi-page document explaining our construction project.



  • Overwhelming – Reading through pages and pages of descriptions and explanations of construction legalese is a daunting task. Probably won’t understand half of it. It’ll be easier to just go ahead and start. We’ll figure out the details as we go. I know what I want and I’m sure the contractor does too…NOT!


  • Lost skill – Communication is a two-way process. It requires both giving and receiving, speaking and hearing, writing and reading, expressing and understanding. If we don’t know how to use these skills, we can’t communicate effectively. Good communication requires more than emojis and hashtags.


  • Don’t like conflict – Most people don’t like conflict, but it can be positive. Conflict is always difficult but can lead to growth and change. It indicates commitment and can lead to better outcomes. It allows us to see the other side’s position. We should be willing to discuss disagreements without our feelings being hurt.


Results of poor communication:


  • Project wasn’t what you expected – You have a vision of how your finished project is going to look. You can see it in your mind. When you come home one evening, excited to see what has been done and then…it doesn’t look anything like the picture in your mind. What happened?


  • Cost overruns – You’ve saved and/or borrowed the money you predict you’ll need to do the upcoming construction project. You get an estimate of what it’s going to cost. Sure, it’s more than you expected, but that’s alright it will be worth it in the end, right. Then you get the final bill and it’s a lot more than expected. Now what? Where are you going to find the additional money?


  • Time overruns – The contractor says; “Your project will be done in no time.” “This won’t take too long.” “We’ll be finished by the end of the month.” “This project will only take a few weeks.” This sounds great, but how long is too long, by the end of which month, how many weeks is a few? Trust me, your contractor’s ideas and yours are different.


  • Not knowing what’s going on – As you’re talking with your contractor, he’s telling you how this thingamajig is going to support that doohickey. We use the newest and best gadget to build our gizmos. All the while you are nodding your head as if you know exactly what he’s talking about. When, in reality, you have no clue. Wouldn’t it be worth it to ask some questions?




Poor communication can be solved with more time and intentional effort.


Come back next week to discover the remedy for this communication problem by learning what should be included in builder communication.

How To Prevent Your Construction Project From Falling Apart







Emphasis on, “The Project”, Not the Construction



You or someone you know has had a construction project, ‘not go as planned’.


To get it back on track may have just required a little clarification or…it may have ended up in court. Clarity of the project up front is the most important and most overlooked part.


I’ve heard people say the worst experience of their life was a construction project gone bad. It doesn’t have to be this way!

This problem can, and should, be addressed before any actual construction begins. The underlying issue with any disagreement is, different people seeing things differently. A good contractor’s job is to sort through these differences and develop a clear picture of the project scope, design, schedule and price.

Most construction projects fall apart for one of these reasons:

• Misunderstandings due to poor or no communication
• Blindsided by cost overruns or hidden costs
• Completed project wasn’t what you wanted or expected
• Not understanding construction terminology
• Poor quality
• Cluttered and unorganized job site
• Left hanging part way through an unfinished project
• Lack of scheduling or poor time management


The number one foundational problem between customer and contractor is –


The first four…half of the list, are communication related. Good communication takes time and effort. Time and effort translate into additional cost. Additional cost means your project’s price is higher. Price is important and often leads to choosing a lower bid. Full circle back to the importance of communication. If you are aware of the differences and are presented a clear plan, you can make the best decision for you and your project.

The next two on the list have to do with trade skills and a LACK of QUALITY WORKMANSHIP. The level of craftmanship expected has been decreasing for years. I believe this is the result of importance placed on price rather than quality.

The last two focus on the LACK of HONESTY AND INTEGRITY. This is another place where the bar has been lowered and needs to be raised back up. Contractors need to say what they do and do what they say.


This entire list of issues can be remedied with attention given to these three overarching areas –

Better Communication
Quality Workmanship
Honesty & Integrity



Next week’s solution will focus on the number one reason construction projects fall apart – LACK OF or POOR COMMUNICATION. We will look at things you should know and expect from your contractor before any construction begins and throughout the project


Share your worst construction experiences in the comments below.

An Update on The Lavallee Remodeling Project





A Good Example of How to Hit A Moving Target



A few weeks ago, I wrote about the challenges of remodeling and how they pertained to the Lavallee project. I pointed out that these challenges start before construction and continue throughout the project. These moving targets are part of remodeling.


Hitting a moving target requires the ability to look ahead and visualize where it’s going.

One of the project goals was increased head room at the top of the stairs on the second floor. The top of the stairs ended in a low vaulted ceiling attic room with a small raised dormer for head room. This area was cramped and dark. It didn’t provide a very usable space.














The increased head room was the initial focus. We also planned to remove a dividing wall doubling the square footage of the space. It was still going to have limited head room at the sides of the room but would provide the head room needed to access the second floor and would make a great play area for kids.

The original plan was to install some beams to allow for raising the center portion of the roof and ceiling. As the project progressed, we began seeing another option to gain more usable space by adding to the existing short walls. This option would open the area up more and make it more usable. It would also allow enough wall height for installing two 25” x 25” windows above the porch roof giving the area some great natural light.












Once the walls were built level it was apparent the floor was not. It was decided to remove the floor from the stairway landing and level it up as well as eliminate the existing broken floor joists. When the original painted tongue and groove wood floor was uncovered it was determined that it should be salvaged and used. At this point we don’t know where yet, but we’ll find the right place.

After seeing the open framed ceiling with a few temporary ceiling joists, the customer asked about leaving it vaulted. After some discussion, we decided to leave it vaulted with a narrow flat ceiling near the ridge and install some beams rather than ceiling joists.

As you can see the targets keep moving and we have the stairway landing one in our sight.

The floor height in the stairway landing area was fifteen inches lower than the height of the second floor. To accommodate this height difference there was a step at the top of the stairway turned 90 degrees. This is not a good design and is not going to work. We are currently planning to cut a step back into the second floor rather than how it is currently.




At our weekly production meeting with the customers earlier this week we discussed the stairway plans. As we talked there were some new and different options that began to surface.


I’ve been thinking about some ideas for this stairway since the meeting and have come up with different options. I think this target is on the move and we better get it in our sights.




Check back later to see what direction the stairway goes and how it turns out.

I Love the Challenge of a Good Remodeling Project




If It Was Easy, Anybody Could Do It


The challenge of a remodeling project is taking an existing building and turning it into something new while working within the buildings predetermined parameters. Otherwise just tear it down and start over.


The remodeling challenge isn’t for everybody.


Building new is simpler, it’s a less restrictive clean slate that requires less imagination. Where’s the fun in that?


On the other hand, new can be more cost effective than remodeling. This is one of the questions that needs answered early on. If remodeling is the decided-on plan, just be ready for the challenges.


The Lavallee remodeling project certainly fits the status of challenging.


This project starts with a home that was built in the late 1800s. It has previously gone through numerous remodels and additions. The amount of previous changes makes this project that much more challenging.


The project’s goals:


  • Increase the size of the master bedroom, add a new master bath and walk in closet.
  • Add a bathroom to the second floor.
  • Widen the narrow stairway to the second floor.
  • Increase headroom at the top of the stairs on the second floor.
  • Open wall between the kitchen and the dining room.
  • Lower the dining room floor height to match the kitchen.
  • Install new windows.
  • Change the exterior of the remodeled part to a low maintenance exterior finished insulation system (EFIS) system.



The challenges start even before the construction does:


  • Is remodeling the best option?
  • What is the project budget?
  • What is the project timeline?
  • Without a blueprint what will the floor plan be?
  • Where do the customer’s plan to live while the work is being done?




As this project gets underway there have been new challenges that have come up. They are hidden inside, behind or under something. Until things are opened up you won’t know what they are. As they do, we address them, find a solution and move forward.


A few of the challenges we’re dealt with while digging for the addition foundation:


  • Temporarily disconnecting and moving the air conditioning ductwork so the digging could happen.
  • Discovering a buried gas line, determining it was not in use and cutting it out of the way.
  • Finding some unused foundation pilings and determining a plan for dealing with them…final plan yet to be determined.
  • Reconnecting the ductwork so the customer has air conditioning in this upper 90-degree heat.



I will post more updates to this project as they happen. Check back regularly and watch as this phoenix rises from the ashes.