The Skill of Walking the Fine Line Between These Two Things This past week there were a couple of situations that got me thinking about
Practice Makes Perfect It’s much easier to say that we’re going to do something than it is to actually do it. I think most times
How to Create Realistic Expectations for Customers – Part 2 Last week we discussed the importance of communication to creating realistic expectations for customers.
Expectations Are My Responsibility, “The Buck Stops Here” In March of this year I wrote about the home my architect niece is planning to build,
The Importance of Having Realistic Expectations Before the Project Ever Starts One of the most consistent issues that I hear from people who have
