How to Convert Your Construction Project from Unrealistic to Wow

The Importance of Having Realistic Expectations Before the Project Ever Starts

 

One of the most consistent issues that I hear from people who have been involved in construction projects, is disappointment. These displeasures show up in a variety of ways and most often it comes down to unrealistic expectations and less than desired results. This discontentment can come from either customers or contractors and usually the responsibility lies with both.

The solution to this problem also belongs to both.

As a customer you aren’t continuously involved in construction projects. You don’t have the experience and knowledge that construction professionals do. This is not to say that every person or company that claims to be a professional is. It’s important for you to know what you need in a contractor and take the time to find the right one for you and your project.

The excitement that comes with the beginning of a project starts to wain after a while. You just want to have your project, whether it is a big renovation or a small repair, done. You want to get your life back to normal as quickly as possible. Regular life is disrupting enough without a construction project, but to have trades people coming in and out of your home or business periodically and/or unexpectedly wasn’t a part of that initial excitement.

The best way for you to prepare for a construction project is to learn all you can about what is involved, before you start. Even small projects have several pieces that need to be fit together to achieve the desired outcome. This takes knowledge and experience to get these pieces to fit together at the right time and in the right way.

Watching home remodeling programs on television isn’t the best place to learn realistic expectations. Often these programs are more of a problem than a solution. Don’t get me wrong, there is a lot of valuable information that can be gleaned from these shows. The thing you need to realize is that the purpose of these programs is largely to generate viewers not create realistic expectations for your construction project.

This is why it is important to get the right contractor. If a contractor does their job well, all the various pieces will fit together in the way that you wanted. This doesn’t mean that it will be what you initially expected, but rather an informed realistic expectation. What is important for you as the customer to do is to know how to determine if a contractor is the best one for you.

There are several things to consider when looking for a contractor.

  • First and foremost is compatibility. Are they going to be someone that you can work with day in and day out for the duration of the project? This is critical to the outcome.
  • Second is honesty and integrity. Often you can tell this with a few conversations and can confirm it with references.
  • Third is the experience and skill level. How long have they been doing construction and what types of projects have they done previously?

Projects rarely go the way the customer or the contractor think they should or would like, but this doesn’t mean that they need to be disappointing for either. The key is to plan and learn all that you can before you get too far into the process. If you will do this, you will decrease your chances of unrealistic and increase your chances of a wow project in the end.

Getting an Estimate for a Construction Project Can Be a Big Mistake

It’s Like Guessing What a Bag of Groceries Costs Without Being Able to See in The Bag

 

 

One of the most frequent questions that I get asked by customers considering a construction project is…what’s it going to cost. Don’t get me wrong this is one of the most important pieces of information needed before moving forward with a project.

The problem with answering this question comes from the lack of information available in the early part of the process. Sure, there are some basic square footage prices that can be incorporated into giving a quick price, but I learned a long time ago that giving an ESTIMATE without having enough information is a recipe for disaster.

When my customers ask me this question, I tell them it is like looking across the room at a brown paper bag full of groceries and telling someone what it cost. Before I can answer that question, I need to know what’s in the bag. It makes a difference if it is paper towels or steaks, how many and how well they were packed.

The same is true for a construction project – what materials are going to be used, how much is going to be used and how well do you want it built? There is a wide variety of products out there and it is important that your contractor asks enough of the right questions to know what and how many ‘groceries are going in the bag’.

Rarely will I give an estimate. Sometimes, depending on the project, I will for a preliminary ballpark figure. It might save both parties the time and trouble of going forward if there isn’t enough of a budget. The level of accuracy with an estimate is minimal at best.

I encourage my customers to let me give them a proposal. Even if they pay for the proposal, it is much less than the cost of the project and a sound investment. When pricing a construction project, the dollars are significant enough that you should know what to expect before you get started and run out of money.

“But don’t begin until you count the cost. For who would begin construction of a building without first calculating the cost to see if there is enough money to finish it? Otherwise, you might complete only the foundation before running out of money, and then everyone would laugh at you. They would say, ‘There’s the person who started that building and couldn’t afford to finish it!’

Luke 14:28-30, NLT

Doing an accurate and detailed proposal takes time and effort. Most contractors are more focused on getting to the money generating construction and neglect the proposal process. I’m convinced that the proposal is as important of an investment for the contractor as it is for the customer.

You can see an example of our proposals here – http://www.timbercreekconstruction.us/Proposal-Estimate_Sample.php.

The number of stories that I have heard of unhappy customers or contractors not getting paid for all the work they did is unnecessary. This problem can be enormously reduced by giving an accurate, agreed upon price in the beginning. That way when the project is finished everyone can be happy.

Avoid Feeling Like a Sardine in a Tiny House

Thinking Outside the Box to Allow for Living in a Can

 

The tiny house epidemic has gone crazy. I understand the whole idea of living simply and downsizing. I even find the challenge of figuring out how to get the most function out of the small space fascinating.

There’s no question that most of us have more stuff than we need. But why would anyone want to live in a house the size of a single room? I don’t think this fad will last long, but for now it is a part of the landscape.

My concern with this tiny house phenomena is that people are following like sheep, without considering where they’re going or what they’re doing.

The question that needs to be asked, is the same one that I ask all my customers when we are discussing construction projects. “Why?” Why do you want, or need to do this project? Once the “why” question is answered, then we can move on to the what, the how and the when questions.

I am in the preliminary stages of working with my niece Hannah, on a ‘small home’. This is not to be confused with a tiny house. A house is generally considered tiny when it is less than 500 square feet and this project is going to be a mansion by tiny house standards. It is going to be closer to 750 square feet.

One of the whys for this project is that she is a young architectural designer working for Agora Architecture www.agoraarchitecture.com and you know how architects are…always looking to do something different and out of the ordinary. Not that there is anything wrong with different and out of the ordinary. On the contrary different and out of the ordinary are great whys.

The what is where things get a little trickier. We will blame the what on her Mom, my sister, who found a picture online of a couple of steel grain bins that had been turned into a house. It just so happens that there is an unused one on their property. So, the two of them have determined that it would make a great house.

It’s not a big one, 13’-6” in diameter and 7’-6” at the eave. As the out of the box thinking continued it was remembered that one of our brothers has an old grain bin that hasn’t been used in years and it’s bigger, 18’-0” in diameter and 12’ at the eave. We plan to move the bigger one a few miles to the job site and the two bins will become the root of a new home.

Hannah and I are both going to be sharing this project going forward. This will be done simultaneously from two different views, hers as the designer and mine as the builder. She is going to blog about it at www.un-defined.com and you can come back here to get my perspective.

If you have any questions about this out of the box, small home project or would like to discuss your own out of the box or for that matter an in the box project, send a comment below.

What Is the Cost of Cheap?

The Importance of Knowing What You’re Getting, Before You Write the Check

 

Too often people decide to move forward with a construction project without asking the right questions. It is important to get the answers before you start. What is the purpose or reason for the project? Who is going to do the work? What is it going to cost? The answers to these questions will have significant impact to your satisfaction (or lack thereof).

The number of horror stories that I have heard from customers about previous construction experiences is unacceptable. A construction project is a big investment and should be a fun, exciting and dream fulfilling incident.

Just recently I served as a professional witness in a small claims trial between a home owner and a contractor. Both sides had valid arguments, but the whole problem could have been avoided with better communication. The project was started without any written agreement. It was destined for problems from the very beginning. The contractor didn’t get paid for some of the time they had spent working. The home owner had to hire someone else repair some work that had been poorly done. They both had to pay court costs and neither won their case. When the trial was over it cost both parties more money, more time and more heartache.

Cost is so much more than just dollars. It is also time, contentment, enjoyment, etc. Remember…ask the questions before rather than dealing with problems after.

 

  • How much is it going to cost? – It amazes me how often projects start without this question being answered. I understand that it requires time, experience, and commitment from a contractor to prepare this ahead of time. Just like in the situation above, starting a project with no agreement, no clarity of what the project consists of, just a verbal hourly rate, leaves too many unanswered questions.
  • What is the purpose of this project? – Why am I considering it? What is the reason or reasons I want to do it? It may be the need for extra space for a growing family. It might be to fix some problems or issues; leaking roof, sagging floor, unsafe wiring, lack of insulation. Maybe it’s just because you would enjoy a nice new kitchen, a man cave, a walk-in closet, an attached garage or a nice new deck. The list of reasons can go on and on. The important thing is to get clear on the reason(s) before you start.
  • What do I want in a contractor? – This is an answer that will be as different as the people asking questions. Your preferences might be quality, personality, integrity, price, etc. The important thing is for you to decide what is right for you before starting the project not after.

“Is there anyone here who, planning to build a new house, doesn’t first sit down and figure the cost so you’ll know if you can complete it? If you only get the foundation laid and then run out of money, you’re going to look pretty foolish.”

Luke 14:28-29, (MSG translation).

There are many factors to consider and questions to answer when doing a construction project. If you do it before, it will make the whole experience better.

What questions do you have that need asked before you start your project?

 

Here are a couple of other posts that you might find helpful

Six Ways To Find Your Right Builder

To Hire or Not to Hire, That Is the Question?

What We’ve Got Here, Is A Failure to Communicate

And What Can Happen When We Don’t

 

The above title is a famous line out of the 1967 movie, “Cool Hand Luke”. In the movie Lucas Jackson, played by Paul Newman, is a guy with more guts than brains, a man who refuses to conform to the rules. After being sent to a prison camp for committing a misdemeanor he is constantly giving the camp bosses trouble. After his mother dies the bosses put him in the box afraid he might want to attend the funeral. When he gets out he runs and gets caught and runs and gets caught, the bosses try to break him but he just won’t break. They try to force their ideas and rules on Lucas, but he is having none of that. In this case neither side is listening to the other.

The point is that effective communication requires listening, not trying to force your ideas on someone else. We all have our own thoughts and ideas how something should be done. In a business relationship we need to remember who has the check book, whose project it is. Our job as the business should be listening to the customer and helping them accomplish their goals. Not telling them what we think they want. Most of the time communication is thought of as what we say or write to someone. We need to remember that communication is a two-way street and we need to be listening twice as much as talking. We need to listen before we write.

I was involved in a situation this week that is a good example of what can happen when there is little or no communication. I was in small claims court as a witness in a double law suit between a building contractor and their customer. The contractor sued for an unpaid balance for work performed. The customer counter-sued for inadequate and poor-quality workmanship. Both parties had legitimate claims and neither party won. When everything was over they both dropped their suits. What could have, no should have, been an enjoyable and rewarding experience for both, ended as a losing situation for everyone involved. This whole mess could have been avoided had they started communicating in the beginning. There was no written agreement of any kind, just a verbal agreement with an hourly rate. This left too many unanswered questions and assumptions.

When I prepare a proposal for a construction project I am thorough and write the description of things to be done in detail with prices for each separate item. Yes, it takes longer than just giving an hourly rate. Some people, maybe most, would say I spend too much time working on proposals. Maybe I do, but I would rather waste some time on the front end than waste it in court on the back end.

I have been asked several times over the years by other contractors about my proposals. They want to know how I do them and if there is a software or a program that I use. Actually, I have been designing and building and tweaking this system over the last 30 plus years. I have even been hired by other contractors to do proposals for them. This got me started thinking that I need to share this system with others. So, we are just beginning the process of designing and developing a system that will include blank templates, a customizable data base and instructions on how to use it. We plan to have this ready and available by the end of June.

If you or someone you know would be interested in using a program like this then please forward this blog to them.

Window Shopping…Really I Mean Shopping for Windows – Part 3

Even More Things to Consider When Buying Windows

 

I know that it seems that I have written a lot about windows in this ‘Window Shopping’ series. I think one of the issues with construction in general and this topic of windows specifically, is the lack of information people have before deciding what to buy. There is no right answer for everyone, but the more you know the more likely it is to find the best one for you.

In the previous two blogs in this series, part 1 and part 2, we discussed materials used and construction options for windows. In this final one we will talk design.

3-st_brigide_church-doorway-montreal_2013-ticklebear4u_comDESIGN – When considering design, it is more about function and appearance. There are a huge variety of options available to choose from. This is one reason to start with a clear why. Design is an area that can make a big difference in the finished project. You need to be careful though because it is easy for the ‘bells and whistles’ to push the price beyond your budget.

            Shapes – There are a lot of shapes available; curved tops, circles, triangle, trapezoid and custom shapes. Depending on the manufacturer, some size limitations and how much you want to spend, shape is open to your imagination.

            Grilles – Grilles tend to have more of a connection to the architectural design and that should be considered if you are thinking about painted-windowsgrilles. It may also be that you hope to change the view when looking through the windows. Grilles are a great way to do this.

            Shades – Mini blinds or cellular shades between the panes of glass aren’t offered by all manufacturers, but serve both a design and pragmatic purpose. They also have a big effect on how the window looks. They allow you to let in only as much sun as you would like, as well as provide privacy.

            Colors – This is another area where, depending on who makes the windows, there are a large number of color choices. These choice options will also depend on material; wood, aluminum, vinyl, etc. With some manufacturers it is possible to get one pre-finished color on the outside and a different one on the inside.

Let me give you an example of how this decision making process works. I live in a one hundred-year-old craftsman style farm house, built by my Great Grandfather. It has always been in our family and both my Grandmother and Mother grew up in this home. To me the history and heritage plays a large part in my decisions. It was built with large double hung, single pane windows. Originally the size allowed for an ample amount of natural light and fresh air. There wasn’t much in the way of electric lighting and air conditioning when it was built. We have plenty of artificial light and central heat and air now so we could go with smaller windows.

When considering windows here are the things that I would keep in mind:

      windows-with-shades      Wood – I like its stability and the option of having a stained wood interior.

            Double Hung – Match the original architecture with windows the same size.

            Grilles – Possibly, might give the house an upgraded feel, while being true to the original style.

            Shades – Definitely mini blinds between the panes of glass. My experience with these are that even though they add to the price they are worth it. They are great at controlling the amount of natural light coming in as well as privacy.

            Colors – A neutral aluminum clad exterior with a pre-finished stained interior. These colors will not be too restrictive when considering future painting and finishes.

There is a lot to consider when it comes to deciding what you want when buying windows. As I told you in the beginning, not all windows are created equal and the same is true for installation.

I hope that this gives you some physical insight and direction when shopping for windows. Don’t forget that there is an emotional consideration as well. You can find out about it in the blog about “How Do You Feel About Windows”.

Window Shopping…Really I Mean Shopping For Windows – Part 2

More Things to Consider When Buying Windows

 

If you are an information junkie and want all of the info you can get before making a decision about windows, then reading this series of blogs is for you. I think it is vital to learn as much as you can when a decision is as important and expensive as windows are.

My previous blog in this series, Window Shopping…Really I Mean Shopping For Windows – Part 1. I shared about the pros and cons of the different materials used in making windows. I also said the first thing to determine was the why behind window choices and how important this is. Help with determining the why can be found in How Do You Feel About Windows?

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The next thing to consider is CONSTRUCTION – There are a lot of differences in how windows operate. You should give some thought to these differences to make sure that the windows match the style of the building. One thing to be aware of when considering the different construction styles is the screen. The screens can or will be only on the portion of the window where the sashes operate. They will be on the inside, if the windows hinge out (casement and awning) and on the outside if the windows slide (double hung, single hung and side sliding). The screen material can be steel, aluminum or fiberglass. These are all things to consider.

            Double Hung – These windows have two sashes and both slide up and down. These windows are probably the most common style due to the longevity and durability. This is in part because they having very few mechanical parts.double-hung-windows

            Single Hung – The same as double hung except that only one sash opens, normally the bottom one.

            Sliding – Side sliding windows work the same as either double or single hung windows except they slide sideways.

Casement – These windows crank open and are hinged from one side. Because of this, they have more mechanical parts. They typically seal better due to the fact that they swing and when the wind blows against them they are pushed tighter against the weather seal.casement-windows

            Awning – Operate similar to the casement windows, but open from the bottom and are hinged on the top. They have the same benefits and concerns of the casements as well.

            Fixed – A fixed window is just that, it doesn’t open. These are commonly used for picture, center bay or areas where large pieces of glass are wanted. Fixed windows will have the most shape flexibly of any.

I hope you find this ‘Window Shopping’ information helpful. The third and final post in this series which is about design will be out in a few weeks so be looking for it.

If you need any additional window information or have other construction project questions, please let me know in the comments.

Window Shopping…Really I Mean Shopping For Windows – Part 1

Things to Consider When Buying Windows

 

Whether you are shopping for new construction or replacement windows, the first thing you should know is, not all windows are created equal. The same is true for installation. As the saying goes, ‘you get what you pay for’. When picking windows this is as true as any other time. It doesn’t mean that if you spend a lot of money that you will get the best deal. It is however a good idea to do some research and know what you’re getting – for what you’re spending.

The first thing that you need to do is to determine why. Are you building something new or adding a room? If you’re not building then why do you want/need to replace or add windows to your existing structure? If you will give this some thought, it will help you to make the best decision. Once you have answered the why question it will help you going forward. For help answering this question read my blog about how windows make you feel.

Once you have determined why then you can shift your focus to the what and how. There are three main areas of research to be able answer these questions, material, construction and design. In this post I will review the material question. I will address the construction and design elements in two later blogs.

MATERIALS – The biggest difference in windows are the frames. There really isn’t much difference in glass manufacturing. The glass choices are mostly what types of insulating gas or sun blocking coatings you would prefer. Some windows also offer a third pane option. The frame material is the important thing to consider. There are a several options, with wood and vinyl currently being the two most common. There is also aluminum, steel and fiberglass reinforced composites and who knows what may be next.

411530104_6f5d483b36_oWood Benefits – Stability is the biggest benefit to wood framed windows. The wood frames expand and contract less with changing temperatures. This means the seals where the glass and the frame are connected are more likely to last longer.

Strength is another benefit of wood. Wood is not likely to be structurally damaged by hail or flying debris. If hit it may be dented, but it is unusual for that to cause failure of seals or to decrease the integrity of the window.

Wood Concerns – The most common concern of wood is the cost. Wood windows, especially good quality windows, generally cost more than the other materials.

Rot is also a concern of wood. It is less of an issue now than it used to be. Most wood framed windows now have an external aluminum, or some type of cladding that protect them from the weather. If an unclad window is used it will need to be painted and then be regularly repainted for the life of the window. Most wood windows now are being treated to help prevent water damage.

V5456092177_4ea777747b_oinyl Benefits – One good thing about vinyl is that it doesn’t rot or deteriorate from exposure to moisture.

Vinyl windows are a less expensive way to get new windows. There is a wide price range of vinyl windows and this is due to various construction practices; i.e. thickness of the vinyl, welded or molded corners, how the vinyl is extruded and/or frame construction. This is an area where manufacturer research would be good.

Vinyl Concerns – One concern of vinyl window frames is the possibility of damage from hail and mower thrown rocks. I have on several occasions replaced vinyl windows due to frames broken by hail. The fact that the vinyl frames were broke and the glass wasn’t is something to consider when deciding. The longer the vinyl is exposed to sun and weather the more brittle it gets.

Vinyl expands and contracts considerably with changes in temperatures. This is also something that you should factor in to your decision.

Fiberglass Benefits – One of the newer window frame options is fiberglass. It is a product is a mix of the benefits of both wood and vinyl. It is stronger than vinyl and expands and contracts less. On the other hand, it won’t rot like wood.

Fiberglass concerns – The main concern with vinyl is price. It will be more comparable to wood in this area.

 

As you can see there is a lot to consider when it comes to deciding what you want when you buy windows and we only covered a portion of it here.

I hope that this gives you some insight and direction when shopping for windows, be sure to come back and learn about construction and design in the next few weeks.

How Do You Feel About Windows?

Considerations When Choosing Windows

 

Windows play a big part of how we feel about buildings. They serve a variety of purposes. Determining what needs and/or wants you are looking to satisfy, will affect your decisions about windows.

Window purposes to consider:

            Letting in light – Without windows it is dark inside. Even with artificial electric light, the absence of natural light can be dark and 9477331897_d9266bbf18_odepressing. Even when it’s cloudy outside the natural light will brighten and energizes us. We aren’t intended to be cave dwellers. We need natural light both physically and emotionally.

            Letting in fresh air – Just like the light we need fresh air. In an effort to be more efficient with resources we have continued to make buildings more air tight. It is important to control this as much as we can. However, the tighter we make buildings the more stagnant the air inside becomes. If we can open some windows and let the air circulate when the weather allows…it’s like a ‘breath of fresh air’.

            Keeping out bad weather – Not only are windows used to let things in (light and fresh air) they should also keep things out. This includes hot, cold, rain and pests. To achieve this, they need to be able to be opened and closed easily, have good seals, good glass and functional screens.

            Architectural beauty – Windows can add a lot to the appearance of a building. Both from the inside and from the outside. There is a large variety of sizes, shapes, materials and designs to choose from. Location and configuration also has an impact on how the building looks.27769616255_ab582ab08e_o

            Escape – Although this may not be one of the first reasons considered in choosing windows it is a critical one. Imagine getting trapped in a building with only walls, one door and no other way out. Having windows that allow for egress is a really good plan.

When I was a kid I used to have a reoccurring dream. In this dream there was a concrete block room, standing isolated in the country. It had no top, no doors and no windows. There was a ladder fastened to one of the walls that went up and over and down the other side. I would get inside this room and then a giant mallard duck would show up and circle around overhead (this might be a conversation I should have with a doctor while lying on a couch) …I digress. When I would try to get out the duck would dive down close to the top of the walls. I still remember how it felt, the feeling of being trapped in this room with no way out. I sure wish that there had been a nice Pella window in one of those walls, one with shades between the panes of glass. This would have made me feel better.

Our feelings will be included when making a decision, whether we realize it or not. This is not to say that feelings are the only thing, just a part of the process. Feelings are powerful and can have a lasting effect on us.

Don’t be afraid of your feelings, include them when considering your decisions.

To Hire or Not to Hire, That Is the Question?

Over the last several years ‘Do It Yourself’ has become a popular theme for TV programs as well as marketing for building product suppliers. As a builder, one of my pet peeves is the DIY shows and marketing. There are even whole TV channels dedicated to this. My problem with it is, that in 30-60 minutes’ whole rooms are transformed. This can be misleading, not to mention 898282907_10c68e3ac4_odown right impossible. Don’t get me wrong, the satisfaction that comes from doing a repair, changing a light switch or faucet, installing a window, building a deck or even remodeling a complete room can be extremely rewarding. The thing is, you better know what you are getting into before you start.

 

Reasons for hiring a professional – You need to consider what your skill level is and what the parameters of the project are before tearing into it. Depending on the specific project there is a lot to be aware of. Even something simple like painting a wall can be more complicated than many people realize. Once you start getting into things that are structural, for example, cutting an opening in a wall or building a deck. You sure need to understand what is involved. Not knowing how to do something like this can lead to big problems or maybe somebody getting hurt. It can be hard for those of us that are micro managers to give up the control.

It comes down to priorities. Of all of the things I can choose to spend my time and money on what’s going to be the most important? With over 35 years of construction experience I have determined that getting the right help is a good plan. I just can’t do everything myself…as much as I would like to.

 

Benefits of hiring that professional – Time is a precious commodity. If you are like me, I can’t ever seem to be able to get everything done that I want to. So when I find someone that I can trust, who I have determined has the desire and skills to do the thing that I need done, doesn’t it make sense to pay them to do it? This allows me to be able to do something else that I am better suited for or maybe would just prefer doing.

Then there is the whole ability thing. Having grown up on a farm I learned how to do a lot of different things. I learned how to be pretty self-sufficient. I am proud of this heritage and I think this is a good quality. The thing is, I was taught this from an early age, over several years and through trial and error. I didn’t just watch a 30-minute TV program or go online to learn it. I am sure that I could make a car given enough time and money, but doesn’t it make more sense to buy one made by professionals.

 

Reasons for not hiring a professional – The key here is defining ‘professional’. If you’re considering hiring someone then you need to do some research and make sure that you get the right person. There are a lot of people out there that seem to be qualified and aren’t. If you hire someone that isn’t then the outcome might not be much better than if you did it yourself.

Maybe you have the time and desire to learn something new. This is a great reason for doing the project yourself. Just be careful to not get in too far over your head. Be clear on what it’s going to take to do this.

You could save money by not paying somebody else. Just be aware that there most likely will be more time spent in researching, planning, buying, exchanging, returning, redoing and cleaning than actually constructing.

Doing physical work is good exercise. Some people go to the gym or have equipment at home. Some people walk, ride bikes or run. Depending on what your normal routine is doing a home project can be a great way to exercise.

 

A third option – If you really want to do your own home project, but need some help with knowing how, what, when and where. You might consider finding an experienced professional to guide you through the process. Finding the right person for this can be as tricky as anything. Just realize the value of knowledge and the benefit that it can have.

 

Once you have determined that you have the ability (knowledge, time, money and physical strength) to do your project, then by all means go for it. There is nothing much more rewarding than stepping back and being able to see something that you have built.